Business & IT
Business Manners
Learn the basics of workplace conduct: greetings, phone calls, email, visits and meetings.
Business manners are the basic etiquette on which professional trust is built. These multiple-choice quizzes are an easy way to check yourself, whether you have just started working, are job hunting, or simply want more confidence in how you handle things at work.
Take the manners quizWhat does it cover?
It covers the everyday conduct that comes up at work: greetings and polite language, handling phone calls and email, making visits and receiving guests, exchanging business cards, and how to conduct yourself in meetings. It is useful for people about to start working, those in the middle of job hunting, and anyone who has ever paused to wonder whether they handled something the right way.
What you will learn here
By comparing the answer choices, you can sort out what each situation calls for. Knowing how to phrase things considerately and how to communicate properly gives you the composure to deal with clients and colleagues alike. The focus throughout is on etiquette that is widely accepted as sound.
How to approach it
Rather than cramming manners all at once, the trick to keeping it up is checking a few situations at a time. Solve a handful of questions on your commute or during a break, look back at the ones you got wrong, and it settles in naturally. Start with whichever topic catches your eye.
Pick a set and start
4 sets · 40 questionsYour results are saved on this device. Start with a single set.
Business Manners | Reporting, Email and Information Management Basics
10 questionsNot attempted
Business Manners | Information Handling, Harassment and Reasonable Accommodation
10 questionsNot attempted
Business Manners | Time Management, Clarifying Instructions and Work Coordination
10 questionsNot attempted
Business Manners | Customer Service and Customer Harassment Cases
10 questionsNot attempted