IT and Internet Literacy Quiz | Device Updates, Backups, Public Wi-Fi, and Loss Protection
Problem 1
Automatic updates are enabled on a laptop, but the official settings screen says, “Restart required to complete a security update.” What is the most appropriate response?
View explanation
Even with automatic updates enabled, installation may remain incomplete until conditions such as a restart, power, or sufficient storage are met. Save your work and complete it promptly through the official settings. Check through device settings or the official app store, not an email link or attachment.
Problem 2
A home computer's operating system has reached end of support and will receive no further security updates. You also use the computer for online banking. What is the most appropriate long-term response?
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After support ends, newly discovered operating-system weaknesses may no longer be fixed. Antivirus and browser updates still matter, but they do not replace fixes to the operating system itself. Plan a move to a supported environment for important uses.
Problem 3
Family photos are stored only on your smartphone. You want to protect them from device failure or loss. Which option is the most appropriate backup?
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Copies held only on the same device may be lost together with the originals if the device fails, is lost, or is stolen. A backup stores important data in a separate safe location and is refreshed as the data changes.
Problem 4
A computer's work folder synchronizes immediately with a cloud service. When you accidentally delete a file, it disappears from your other devices too. What is the most appropriate way to improve recoverability?
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Synchronization keeps the current state aligned across devices and may propagate deletions or damaged changes. Check version history, deleted-item retention, or an independent backup that can restore a known-good state, and understand how to recover it.
Problem 5
You back up photos and documents to an external drive every week, but the drive remains connected and writable at all times. Which change would improve protection against ransomware?
View explanation
A connected, writable backup may also be encrypted or deleted through an infected computer. Safely disconnect removable media after backup. For cloud backups, review protections such as version history, deletion safeguards, and separate authentication that make mass destruction harder.
Problem 6
While using café Wi-Fi, a padlock and “https” appear in the browser's address bar. What can you most appropriately conclude?
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HTTPS encrypts traffic between your device and the website, reducing local network eavesdropping. Scammers can also operate fake sites using HTTPS, however. Do not treat the padlock alone as proof of legitimacy; also check the domain and how you reached the site.
Problem 7
At an airport, two similarly named networks—“Airport_Free” and “Airport-Free-WiFi”—appear, and your device tries to join one automatically. What is the most appropriate response?
View explanation
Anyone can create a similar SSID, and signal strength does not prove legitimacy. Verify the official network name and procedure with venue signs or staff, and disable automatic connection to public networks. Removing an unneeded saved network afterward also prevents unintended reconnection.
Problem 8
You urgently need to make a bank transfer at a station, but cannot verify whether the available free Wi-Fi is the station's official service. Your phone has mobile data. What is the most appropriate choice?
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There is no need to rush a high-impact action over public Wi-Fi whose legitimacy cannot be verified. Under these conditions, use your own mobile connection and access the bank through its official app or a verified URL. Changing networks does not itself prevent phishing, so destination checks still matter.
Problem 9
You lose an Android phone away from home. Screen lock and device finding were configured, Find Hub shows a current location, and recovery may still be possible. What is the most appropriate initial response?
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While recovery remains possible, you can check its location, play a sound, mark it as lost to lock it, and display contact information for return. If recovery is unlikely and protecting information takes priority, consider remote erasure—but understand that Find Hub can no longer provide the device's location after erasure.
Problem 10
You are trading in an old smartphone. Which sequence most appropriately transfers your personal data and prepares the old device safely?
View explanation
First back up or transfer needed data, disconnect accounts from the old device, and then use the official erase-all-content-and-settings function. Check the SIM, memory card, or equivalent items as applicable. Manually deleting synchronized photos may also remove them from the cloud and other devices.