Study sets
English

TOEIC Part 6 | Text Completion: Business Letter 09

1 / 80.0s

Problem 1 ・ Question 1 / 4

Dear Ms. Harrington, Thank you for your recent order of office furniture from Crestline Interiors. We are pleased to (1) that all items have been shipped and should arrive at your Denver location by July 24. Because your order exceeded the standard weight limit, delivery was arranged through a specialized carrier at no (2) charge to you. Our installation team will contact you shortly to (3) a convenient time to assemble the workstations. Should any item arrive damaged, please notify us within seven days so that we can arrange a replacement (4). We appreciate your business and look forward to serving you again. Sincerely, Daniel Cho

Which word best fits in blank (1)?

View explanation

"Be pleased to" is followed by the base form, so "confirm" is correct.

Problem 1 ・ Question 2 / 4

Dear Ms. Harrington, Thank you for your recent order of office furniture from Crestline Interiors. We are pleased to (1) that all items have been shipped and should arrive at your Denver location by July 24. Because your order exceeded the standard weight limit, delivery was arranged through a specialized carrier at no (2) charge to you. Our installation team will contact you shortly to (3) a convenient time to assemble the workstations. Should any item arrive damaged, please notify us within seven days so that we can arrange a replacement (4). We appreciate your business and look forward to serving you again. Sincerely, Daniel Cho

Which word best fits in blank (2)?

View explanation

An adjective is needed to modify the noun "charge", so "additional" is correct — the sense is at no extra cost.

Problem 1 ・ Question 3 / 4

Dear Ms. Harrington, Thank you for your recent order of office furniture from Crestline Interiors. We are pleased to (1) that all items have been shipped and should arrive at your Denver location by July 24. Because your order exceeded the standard weight limit, delivery was arranged through a specialized carrier at no (2) charge to you. Our installation team will contact you shortly to (3) a convenient time to assemble the workstations. Should any item arrive damaged, please notify us within seven days so that we can arrange a replacement (4). We appreciate your business and look forward to serving you again. Sincerely, Daniel Cho

Which word best fits in blank (3)?

View explanation

The context is settling on a convenient time for the installation, so "arrange" fits best.

Problem 1 ・ Question 4 / 4

Dear Ms. Harrington, Thank you for your recent order of office furniture from Crestline Interiors. We are pleased to (1) that all items have been shipped and should arrive at your Denver location by July 24. Because your order exceeded the standard weight limit, delivery was arranged through a specialized carrier at no (2) charge to you. Our installation team will contact you shortly to (3) a convenient time to assemble the workstations. Should any item arrive damaged, please notify us within seven days so that we can arrange a replacement (4). We appreciate your business and look forward to serving you again. Sincerely, Daniel Cho

Which word best fits in blank (4)?

View explanation

An adverb is needed to modify the verb "arrange", so "promptly" is correct.

Problem 2 ・ Question 1 / 4

Dear Mr. Alvarez, We are writing to inform you of an important update to your account with Brightway Financial Services. Effective September 1, the monthly maintenance fee for premium accounts will (1) from $12 to $15. This adjustment reflects the enhanced services we now provide, (2) around-the-clock customer support and expanded mobile features. We understand that any change to fees may raise questions, and our advisors are (3) to assist you. If you have concerns about how this update affects your account, please contact our office at your (4). Thank you for your continued trust in our services. Best regards, Lena Foster

Which word best fits in blank (1)?

View explanation

The auxiliary "will" is followed by the base form, so "increase" is correct.

Problem 2 ・ Question 2 / 4

Dear Mr. Alvarez, We are writing to inform you of an important update to your account with Brightway Financial Services. Effective September 1, the monthly maintenance fee for premium accounts will (1) from $12 to $15. This adjustment reflects the enhanced services we now provide, (2) around-the-clock customer support and expanded mobile features. We understand that any change to fees may raise questions, and our advisors are (3) to assist you. If you have concerns about how this update affects your account, please contact our office at your (4). Thank you for your continued trust in our services. Best regards, Lena Foster

Which word best fits in blank (2)?

View explanation

To introduce examples with the sense of "such as", the prepositional "including" fits.

Problem 2 ・ Question 3 / 4

Dear Mr. Alvarez, We are writing to inform you of an important update to your account with Brightway Financial Services. Effective September 1, the monthly maintenance fee for premium accounts will (1) from $12 to $15. This adjustment reflects the enhanced services we now provide, (2) around-the-clock customer support and expanded mobile features. We understand that any change to fees may raise questions, and our advisors are (3) to assist you. If you have concerns about how this update affects your account, please contact our office at your (4). Thank you for your continued trust in our services. Best regards, Lena Foster

Which word best fits in blank (3)?

View explanation

The sense is being on hand to help, so "available" fits best.

Problem 2 ・ Question 4 / 4

Dear Mr. Alvarez, We are writing to inform you of an important update to your account with Brightway Financial Services. Effective September 1, the monthly maintenance fee for premium accounts will (1) from $12 to $15. This adjustment reflects the enhanced services we now provide, (2) around-the-clock customer support and expanded mobile features. We understand that any change to fees may raise questions, and our advisors are (3) to assist you. If you have concerns about how this update affects your account, please contact our office at your (4). Thank you for your continued trust in our services. Best regards, Lena Foster

Which word best fits in blank (4)?

View explanation

"At your convenience" is the set phrase for whenever it suits you, so the noun "convenience" is correct.