Study sets
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TOEIC Part 6 | Text Completion: Survey Request 11

1 / 80.0s

Problem 1 ・ Question 1 / 4

Dear Valued Customer, Thank you for your recent purchase from Harmon Home Goods. We are always looking for ways to improve our service, and your (1) would be greatly appreciated. Please take a few minutes to complete our brief online survey by clicking the link below. The survey (2) only about five minutes to finish, and all responses will remain completely anonymous. Your honest feedback helps us understand what we are doing well and where we can do better. (3) a token of our gratitude, everyone who completes the survey will receive a 10 percent discount coupon for their next order. (4), we hope to hear from you soon. Sincerely, The Harmon Customer Care Team

Which word best fits in blank (1)?

View explanation

What is being sought in order to improve the service is customers' "feedback", which suits a survey context best.

Problem 1 ・ Question 2 / 4

Dear Valued Customer, Thank you for your recent purchase from Harmon Home Goods. We are always looking for ways to improve our service, and your (1) would be greatly appreciated. Please take a few minutes to complete our brief online survey by clicking the link below. The survey (2) only about five minutes to finish, and all responses will remain completely anonymous. Your honest feedback helps us understand what we are doing well and where we can do better. (3) a token of our gratitude, everyone who completes the survey will receive a 10 percent discount coupon for their next order. (4), we hope to hear from you soon. Sincerely, The Harmon Customer Care Team

Which word best fits in blank (2)?

View explanation

The subject "the survey" is third person singular and states a present fact, so "takes" is correct.

Problem 1 ・ Question 3 / 4

Dear Valued Customer, Thank you for your recent purchase from Harmon Home Goods. We are always looking for ways to improve our service, and your (1) would be greatly appreciated. Please take a few minutes to complete our brief online survey by clicking the link below. The survey (2) only about five minutes to finish, and all responses will remain completely anonymous. Your honest feedback helps us understand what we are doing well and where we can do better. (3) a token of our gratitude, everyone who completes the survey will receive a 10 percent discount coupon for their next order. (4), we hope to hear from you soon. Sincerely, The Harmon Customer Care Team

Which word best fits in blank (3)?

View explanation

"As a token of our gratitude" is the fixed expression, so "as" is correct.

Problem 1 ・ Question 4 / 4

Dear Valued Customer, Thank you for your recent purchase from Harmon Home Goods. We are always looking for ways to improve our service, and your (1) would be greatly appreciated. Please take a few minutes to complete our brief online survey by clicking the link below. The survey (2) only about five minutes to finish, and all responses will remain completely anonymous. Your honest feedback helps us understand what we are doing well and where we can do better. (3) a token of our gratitude, everyone who completes the survey will receive a 10 percent discount coupon for their next order. (4), we hope to hear from you soon. Sincerely, The Harmon Customer Care Team

Which word best fits in blank (4)?

View explanation

The request to respond follows as a consequence of the incentive just described, so the resultative "therefore" is the most natural. A contrastive or "meanwhile" does not suit the context.

Problem 2 ・ Question 1 / 4

Attention Riverside Fitness Members, As part of our commitment to service quality, we are conducting our annual member satisfaction survey. We would like to invite you to (1) your experience at our club over the past year. Your opinions are extremely (2) to us as we plan improvements to our facilities and class schedule. The questionnaire is available at the front desk or through our mobile app. Please note that the deadline for (3) your responses is July 31. Members who participate will be entered into a drawing (4) a chance to win a free three-month membership. Thank you for helping us serve you better. Riverside Fitness Management

Which word best fits in blank (1)?

View explanation

"Invite you to" is followed by the base form of a to-infinitive, so "share" is correct.

Problem 2 ・ Question 2 / 4

Attention Riverside Fitness Members, As part of our commitment to service quality, we are conducting our annual member satisfaction survey. We would like to invite you to (1) your experience at our club over the past year. Your opinions are extremely (2) to us as we plan improvements to our facilities and class schedule. The questionnaire is available at the front desk or through our mobile app. Please note that the deadline for (3) your responses is July 31. Members who participate will be entered into a drawing (4) a chance to win a free three-month membership. Thank you for helping us serve you better. Riverside Fitness Management

Which word best fits in blank (2)?

View explanation

The sense that customers' opinions are of great worth fits, so "valuable" is correct. "Expensive" and the like do not fit.

Problem 2 ・ Question 3 / 4

Attention Riverside Fitness Members, As part of our commitment to service quality, we are conducting our annual member satisfaction survey. We would like to invite you to (1) your experience at our club over the past year. Your opinions are extremely (2) to us as we plan improvements to our facilities and class schedule. The questionnaire is available at the front desk or through our mobile app. Please note that the deadline for (3) your responses is July 31. Members who participate will be entered into a drawing (4) a chance to win a free three-month membership. Thank you for helping us serve you better. Riverside Fitness Management

Which word best fits in blank (3)?

View explanation

The object of the preposition "for" must be a gerund, so "submitting" is correct.

Problem 2 ・ Question 4 / 4

Attention Riverside Fitness Members, As part of our commitment to service quality, we are conducting our annual member satisfaction survey. We would like to invite you to (1) your experience at our club over the past year. Your opinions are extremely (2) to us as we plan improvements to our facilities and class schedule. The questionnaire is available at the front desk or through our mobile app. Please note that the deadline for (3) your responses is July 31. Members who participate will be entered into a drawing (4) a chance to win a free three-month membership. Thank you for helping us serve you better. Riverside Fitness Management

Which word best fits in blank (4)?

View explanation

"A drawing for a chance to win" takes the natural preposition "for".