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TOEIC Part 7 | Reading: Invoices and Receipts 13

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Problem 1 ・ Question 1 / 3

Riverside Office Supplies INVOICE #RS-4821 Billed to: Hartwell Marketing Group Date: June 12, 2026 Item Qty Total Ergonomic desk chairs 6 $1,740.00 A4 copy paper (cases) 10 $320.00 Wireless keyboards 8 $480.00 Subtotal $2,540.00 Delivery $45.00 Total Due $2,585.00 Payment terms: Net 30 days. Note: Thank you for your order. Please be aware that the ergonomic desk chairs are currently on back order and will ship separately within two weeks. All other items were dispatched today and should arrive by June 16. As a valued repeat customer, we have waived the assembly fee on this order. If you would like to arrange on-site assembly for the chairs when they arrive, please contact our service desk at least three days in advance.

Why are the desk chairs not being shipped with the rest of the order?

View explanation

The note says "the ergonomic desk chairs are currently on back order and will ship separately" — they are out of stock, so they go separately. The first option is correct.

Problem 1 ・ Question 2 / 3

Riverside Office Supplies INVOICE #RS-4821 Billed to: Hartwell Marketing Group Date: June 12, 2026 Item Qty Total Ergonomic desk chairs 6 $1,740.00 A4 copy paper (cases) 10 $320.00 Wireless keyboards 8 $480.00 Subtotal $2,540.00 Delivery $45.00 Total Due $2,585.00 Payment terms: Net 30 days. Note: Thank you for your order. Please be aware that the ergonomic desk chairs are currently on back order and will ship separately within two weeks. All other items were dispatched today and should arrive by June 16. As a valued repeat customer, we have waived the assembly fee on this order. If you would like to arrange on-site assembly for the chairs when they arrive, please contact our service desk at least three days in advance.

What did Riverside Office Supplies do for Hartwell Marketing Group as a repeat customer?

View explanation

"As a valued repeat customer, we have waived the assembly fee" — the assembly charge was dropped. The second option is correct.

Problem 1 ・ Question 3 / 3

Riverside Office Supplies INVOICE #RS-4821 Billed to: Hartwell Marketing Group Date: June 12, 2026 Item Qty Total Ergonomic desk chairs 6 $1,740.00 A4 copy paper (cases) 10 $320.00 Wireless keyboards 8 $480.00 Subtotal $2,540.00 Delivery $45.00 Total Due $2,585.00 Payment terms: Net 30 days. Note: Thank you for your order. Please be aware that the ergonomic desk chairs are currently on back order and will ship separately within two weeks. All other items were dispatched today and should arrive by June 16. As a valued repeat customer, we have waived the assembly fee on this order. If you would like to arrange on-site assembly for the chairs when they arrive, please contact our service desk at least three days in advance.

The word "arrange" in the note is closest in meaning to

View explanation

"Arrange on-site assembly" means to set up and coordinate the assembly, so "organize" is closest in meaning. The first option is correct.

Problem 2 ・ Question 1 / 3

GreenLeaf Garden Center RECEIPT Store #14 - Maple Avenue Transaction No. 20260705-337 July 5, 2026 2:14 PM Japanese maple sapling $58.00 Organic potting soil (3) $27.00 Garden gloves $9.50 Ceramic planter $34.00 Subtotal $128.50 Member discount (10%) -$12.85 Total $115.65 Paid by credit card Note: Thank you for shopping with us! Your purchase qualifies for our free planting workshop, held every Saturday morning at 10 AM. Living plants may be returned within 14 days with this receipt if they fail to establish, provided they have been cared for according to the included instructions. Please keep your receipt as proof of purchase. Members earn one point for every dollar spent; points can be redeemed for future discounts. Visit our website to check your current balance.

What is one purpose of the note on the receipt?

View explanation

The note explains the return conditions — "living plants may be returned within 14 days with this receipt" — so one purpose is to set out the return policy. The second option is correct.

Problem 2 ・ Question 2 / 3

GreenLeaf Garden Center RECEIPT Store #14 - Maple Avenue Transaction No. 20260705-337 July 5, 2026 2:14 PM Japanese maple sapling $58.00 Organic potting soil (3) $27.00 Garden gloves $9.50 Ceramic planter $34.00 Subtotal $128.50 Member discount (10%) -$12.85 Total $115.65 Paid by credit card Note: Thank you for shopping with us! Your purchase qualifies for our free planting workshop, held every Saturday morning at 10 AM. Living plants may be returned within 14 days with this receipt if they fail to establish, provided they have been cared for according to the included instructions. Please keep your receipt as proof of purchase. Members earn one point for every dollar spent; points can be redeemed for future discounts. Visit our website to check your current balance.

What can be inferred about the customer?

View explanation

A "member discount (10%)" has been applied on the receipt, so you can infer the customer is a member. It also says "paid by credit card", so not cash. The second option is correct.

Problem 2 ・ Question 3 / 3

GreenLeaf Garden Center RECEIPT Store #14 - Maple Avenue Transaction No. 20260705-337 July 5, 2026 2:14 PM Japanese maple sapling $58.00 Organic potting soil (3) $27.00 Garden gloves $9.50 Ceramic planter $34.00 Subtotal $128.50 Member discount (10%) -$12.85 Total $115.65 Paid by credit card Note: Thank you for shopping with us! Your purchase qualifies for our free planting workshop, held every Saturday morning at 10 AM. Living plants may be returned within 14 days with this receipt if they fail to establish, provided they have been cared for according to the included instructions. Please keep your receipt as proof of purchase. Members earn one point for every dollar spent; points can be redeemed for future discounts. Visit our website to check your current balance.

According to the note, what condition must be met to return a plant?

View explanation

"Provided they have been cared for according to the included instructions" is the condition for returning a plant. The window is 14 days, not 30, so the first option is wrong; the third is correct.