General Knowledge
Consumer Protection and Scam Prevention
Learn how to make safer decisions about contracts, online shopping, deceptive sales and fraud.

When a contract or online purchase goes wrong, you need to recognize the transaction conditions and act promptly, not merely recall a rule. These multiple-choice questions use current guidance from Japanese public authorities to test decisions in everyday situations.
Take the consumer protection quizWhat does it cover?
The materials cover the age of adulthood, cooling-off rights, mail-order returns, recurring purchases, deceptive sales, phishing and bank-transfer fraud. They progress from choosing a consultation service to checking a contract and responding immediately after discovering harm.
Distinguish the conditions
Door-to-door sales and mail-order purchases follow different cancellation rules, while the right response to a demand for payment depends on whether a contract exists. Read the sales method, timing and displayed terms, then apply the relevant rule to the situation.
Pick a set and start
5 sets · 50 questionsYour results are saved on this device. Start with a single set.
Consumer Protection | Contracts, Online Shopping and Deceptive Sales, Set 1
10 questionsNot attempted
Consumer Protection | Fraudulent Charges, Fake Stores and Contract Scams, Set 2
10 questionsNot attempted
Consumer Protection | Regulated Sales, Rental Housing and Peer Marketplaces, Set 3
10 questionsNot attempted
Consumer Protection | Food Labels, Health Products and Household Safety, Set 4
10 questionsNot attempted
Consumer Protection | Moving, Cosmetic Medicine and Everyday Service Contracts, Set 5
10 questionsNot attempted