Secretary Skills Test, Grade 3 | Practical: Meetings, Documents and Scheduling
Problem 1 ・ Question 1 / 10
Which basic items must a meeting notice always contain?
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State the date and time, place, purpose and agenda, and who is expected — what people need in order to decide whether to attend and to prepare.
Problem 1 ・ Question 2 / 10
What should be recorded in the minutes?
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Record objectively what is needed for follow-up: decisions, matters deferred, responsibilities and deadlines.
Problem 1 ・ Question 3 / 10
Which is an appropriate way to file documents?
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Set common classifications and retention periods so that anyone can retrieve the documents they need.
Problem 1 ・ Question 4 / 10
Which is an appropriate way to dispose of confidential documents?
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Follow the classification and disposal procedures so that the contents cannot be read.
Problem 1 ・ Question 5 / 10
Which makes a good subject line for an email?
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Make the subject specific enough for the recipient to judge its priority and content.
Problem 1 ・ Question 6 / 10
Which field is used when sending to several people who do not need to see one another's addresses?
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BCC lets you send without the addresses being visible to the other recipients.
Problem 1 ・ Question 7 / 10
Which is an appropriate way to enter a provisional appointment in the manager's schedule?
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Distinguish provisional from confirmed appointments and keep track of when each must be settled.
Problem 1 ・ Question 8 / 10
Which form of address is used for an internal document sent to a department when no individual is named?
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For an organization or department, use "onchu"; it is not combined with "sama".
Problem 1 ・ Question 9 / 10
Which chart suits showing how figures change over time?
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A line graph suits showing rises, falls and trends over time.
Problem 1 ・ Question 10 / 10
Which is appropriate when sending out important documents?
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Guard against misdelivery, and use a method allowing a record, tracking and confirmation of receipt in proportion to the importance.