教材一覧
日本語

TOEIC Part 6|長文穴埋め 顧客案内メール問題02

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問題 1 ・ 設問 1 / 4

Dear Valued Customer, We are writing to inform you that our online banking system will be temporarily unavailable this Saturday, July 25, from 1:00 A.M. to 5:00 A.M. During this period, we will be performing scheduled maintenance to (1) the security of your account information. As a result, you will not be able to access your accounts or make transfers while the upgrade is (2) . We apologize for any inconvenience this may cause. (3) , we encourage you to complete any urgent transactions before the maintenance window begins. Once the work is finished, all services will (4) normally. Thank you for your patience and continued trust in our bank. Sincerely, Greenfield Bank Customer Service

(1) に入る最も適切な語はどれか。

解説を見る

セキュリティを「高める」ためのメンテナンスなので enhance が適切。reduce(減らす)や delay(遅らせる)は文脈に合わない。

問題 1 ・ 設問 2 / 4

Dear Valued Customer, We are writing to inform you that our online banking system will be temporarily unavailable this Saturday, July 25, from 1:00 A.M. to 5:00 A.M. During this period, we will be performing scheduled maintenance to (1) the security of your account information. As a result, you will not be able to access your accounts or make transfers while the upgrade is (2) . We apologize for any inconvenience this may cause. (3) , we encourage you to complete any urgent transactions before the maintenance window begins. Once the work is finished, all services will (4) normally. Thank you for your patience and continued trust in our bank. Sincerely, Greenfield Bank Customer Service

(2) に入る最も適切な語はどれか。

解説を見る

アップグレードが「進行中」の間はアクセスできないという意味なので in progress が正解。他の表現は文脈に合わない。

問題 1 ・ 設問 3 / 4

Dear Valued Customer, We are writing to inform you that our online banking system will be temporarily unavailable this Saturday, July 25, from 1:00 A.M. to 5:00 A.M. During this period, we will be performing scheduled maintenance to (1) the security of your account information. As a result, you will not be able to access your accounts or make transfers while the upgrade is (2) . We apologize for any inconvenience this may cause. (3) , we encourage you to complete any urgent transactions before the maintenance window begins. Once the work is finished, all services will (4) normally. Thank you for your patience and continued trust in our bank. Sincerely, Greenfield Bank Customer Service

(3) に入る最も適切な語はどれか。

解説を見る

利用できなくなるという前文の「結果として」緊急の取引は事前に済ませるよう促しているので、順接の Therefore が適切。

問題 1 ・ 設問 4 / 4

Dear Valued Customer, We are writing to inform you that our online banking system will be temporarily unavailable this Saturday, July 25, from 1:00 A.M. to 5:00 A.M. During this period, we will be performing scheduled maintenance to (1) the security of your account information. As a result, you will not be able to access your accounts or make transfers while the upgrade is (2) . We apologize for any inconvenience this may cause. (3) , we encourage you to complete any urgent transactions before the maintenance window begins. Once the work is finished, all services will (4) normally. Thank you for your patience and continued trust in our bank. Sincerely, Greenfield Bank Customer Service

(4) に入る最も適切な語はどれか。

解説を見る

作業終了後、すべてのサービスが通常どおり「再開する」という意味なので resume が正解。

問題 2 ・ 設問 1 / 4

Dear Mr. Coleman, Thank you for your recent order from Brightway Electronics. We are contacting you (1) an issue with the delivery of your item. The wireless headphones you purchased are currently out of stock at our warehouse, and we are unable to ship them by the original date. We expect new inventory to (2) within ten business days. You may choose to wait for the restock, or we can offer you a full refund (3) . If we do not hear from you by July 30, we will automatically extend your delivery timeline. We sincerely (4) for the delay and appreciate your understanding in this matter. Best regards, Brightway Electronics Support Team

(1) に入る最も適切な語句はどれか。

解説を見る

配送の問題「について」連絡しているので regarding(〜に関して)が適切。他は文脈に合わない。

問題 2 ・ 設問 2 / 4

Dear Mr. Coleman, Thank you for your recent order from Brightway Electronics. We are contacting you (1) an issue with the delivery of your item. The wireless headphones you purchased are currently out of stock at our warehouse, and we are unable to ship them by the original date. We expect new inventory to (2) within ten business days. You may choose to wait for the restock, or we can offer you a full refund (3) . If we do not hear from you by July 30, we will automatically extend your delivery timeline. We sincerely (4) for the delay and appreciate your understanding in this matter. Best regards, Brightway Electronics Support Team

(2) に入る最も適切な語はどれか。

解説を見る

expect の後は to 不定詞が続くため、原形の arrive が正解。expect + O + to do の構文。

問題 2 ・ 設問 3 / 4

Dear Mr. Coleman, Thank you for your recent order from Brightway Electronics. We are contacting you (1) an issue with the delivery of your item. The wireless headphones you purchased are currently out of stock at our warehouse, and we are unable to ship them by the original date. We expect new inventory to (2) within ten business days. You may choose to wait for the restock, or we can offer you a full refund (3) . If we do not hear from you by July 30, we will automatically extend your delivery timeline. We sincerely (4) for the delay and appreciate your understanding in this matter. Best regards, Brightway Electronics Support Team

(3) に入る最も適切な語はどれか。

解説を見る

入荷を待つ「代わりに」全額返金を提供できるという意味なので instead が適切。

問題 2 ・ 設問 4 / 4

Dear Mr. Coleman, Thank you for your recent order from Brightway Electronics. We are contacting you (1) an issue with the delivery of your item. The wireless headphones you purchased are currently out of stock at our warehouse, and we are unable to ship them by the original date. We expect new inventory to (2) within ten business days. You may choose to wait for the restock, or we can offer you a full refund (3) . If we do not hear from you by July 30, we will automatically extend your delivery timeline. We sincerely (4) for the delay and appreciate your understanding in this matter. Best regards, Brightway Electronics Support Team

(4) に入る最も適切な語はどれか。

解説を見る

遅延について「お詫びする」という意味なので apologize が正解。sincerely apologize for the delay は定型表現。