Retail Marketing (Sales Specialist) Grade 3 | Store Operations Questions

The store is put in a state to sell safely and accurately from the moment it opens.

Wrong deliveries, differences in quantity and damage are found and recorded at the point of receipt.

Increasing the number of units facing the shopper improves both how easily the product is found and the stock held on the floor.

Placing goods used together nearby makes shopping easier and encourages related purchases.

It is the height most easily seen and reached, used for displaying priority merchandise.

Preparing change, checking at close, controlling authority and recording voids and returns preserve accuracy and traceability.

The 5S are the basic activities that keep the workplace and sales floor safe and efficient.

People, floor layout, equipment and procedures combine to deter it and to detect it early.

Forecast how footfall and workload vary through the day and assign the right numbers and roles.

Use a checklist to confirm the closing tasks covering money, merchandise, safety and security.